Contact Us
QUESTIONS? Contact Us!
customerservice@bigcatroar.com
Satisfaction Guaranteed!
If there is anything wrong with what has been delivered, email us straight away and will fix it.
Email us at: customerservice@bigcatroar.com
Please include in your email the following information and we'll provide you with instructions:
- Order number (or photo of the receipt if you purchased from a store)
- Shipping address
- Phone number
- Photos of the defect
What is Big Cat Knives?
Big Cat Knives is an American company devoted to building the optimum
hunting knives.
What material are Big Cat Knives made of?
Out of the 35 knives that made up our catalog, 31 are made of
Damascus Steel, and 4 are plain-steel blades.
What is Damascus Steel?
Damascus steel is a famed type of steel recognizable by the watery or
wavy light and dark pattern of the metal. It's made by folding
multiple iron billets that leaves the blade extremely hard and
flexible while maintaining a sharp edge.
Where are Big Cat Knives Produced?
Our knives are produced in Pakistan in the famous city of Wazirabad,
known for its knife artisans, that have been hand crafting the best
knives for centuries.
What can I use Big Cat Knives for?
Our knives are designed to fulfill all the uses that may be required
while hunting, such as skinning, gutting etc.. Nevertheless their
versatility make them the perfect camping gear
In which sizes are Big Cat Knives available?
Big Cat Knives come in different sizes to help you find the best
knife for your hunting needs
How do I keep my knife in perfect condition?
If you want to take the best care of your Damascus knife, after you
have cleaned it and dried it, you should lubricate it with wax or
mineral oil to prevent moisture from affecting the blade. You can use
castor oil, coconut oil, or paraffin oil. By doing that, you will
keep your knife rust-free and maintain its beauty.
What do I do if the knife is damaged or if something is missing?
In case you have any issues with the product when you receive it,
please do not hesitate to contact us at bigcat@recontour.io and we
will provide you with all the assistance you may need.
Do you offer a warranty for your knives?
We stand 100% by our knives. We warrant that they are free from
defects in workmanship and materials for a lifetime. To learn more
about our warranty policy please go here or contact us a
customerservice@bigcatroar.com
Are the blades heat-treated?
All our blades are heat-treated to ensure that they can hold the edge for a long time.The process is done with a naked blade, without a handle and fitting.It is a specialized job, performed by our expert knife makers in a furnace of high-temperature coal or oven.