Help and FAQs
Choosing a knife, what Damascus actually is, keeping the blade rust free, shipping, returns and the warranty, answered in one place. If your question is not here, email customerservice@bigcatroar.com and a person will reply.
Choosing a knife
Sizes, steels and which one suits the way you hunt or camp.
Which knife should I start with?
How big is each knife, and what does it weigh?
What is the difference between the Damascus knives and the D2 ones?
Which knives are full tang?
What is the difference between the three Predator Hunter versions?
Do you have a knife with a blade under 4 inches?
How old do I have to be to buy one?
Where are Bigcat knives made?
Does it make a good gift?
The steel
What Damascus is, what is in ours, and how to tell it from a print.
What is Damascus steel?
Is this real Damascus, or a pattern printed on the blade?
Why 15N20 and 1080?
Will my knife look exactly like the photos?
What is D2 steel?
Care and sharpening
High-carbon steel rewards ten seconds of attention after every use.
How do I stop the blade rusting?
My knife arrived covered in oil. Is that normal?
Can I store the knife in its sheath?
How do I look after the leather sheath?
What angle should I sharpen it at?
What sharpening stone should I use?
How do I sharpen D2?
What comes with the knife
What is in the box, and the details people ask about before buying.
Does it come with a sheath?
What is the hole at the end of the handle for?
What are the handles made of?
What can I use these knives for?
Can I chop wood or baton with it?
Orders, shipping and payment
What it costs, how long it takes, and where we ship.
What does shipping cost, and how long does it take?
Can I get it faster?
Do you ship outside the US?
My tracking has not updated. What now?
Can I change or cancel my order?
How can I pay?
Do you sell wholesale to shops or outfitters?
Returns and the warranty
Thirty days to change your mind, twelve months against defects.
Can I return it?
How long does a refund take?
What does the warranty cover?
Do I need to keep any paperwork to claim?
Something is wrong with my knife. What do I do?
My knife is damaged, but by something the warranty does not cover. Is that it?
Last reviewed 24 September 2026. Sizes and weights are for the current knives and can change as we improve them.
